Privacy Policy

In the course of doing business, Asahi Kasei Pharma Corporation receives personal information such as names, postal addresses, phone numbers, and e-mail addresses from consumers, clients, suppliers, shareholders, and others, in addition to the personal information of our executives and employees which we hold. We are committed to maintaining the privacy and security of this personal information, and to ensuring that it is handled appropriately in accordance with this policy.

Because this policy may be revised, we recommend that you refer to this page again from time to time.

  1. We handle personal information properly and in compliance with the Personal Information Protection Law and other applicable statutes, and in conformance with generally accepted norms and standards.
  2. We ensure that personnel throughout Asahi Kasei Pharma Corporation thoroughly understand and faithfully comply with corporate standards and regulations for the handling of personal information.
  3. We use personal information only for the specific purposes which have been indicated or announced at the time of its receipt.
  4. We employ appropriate measures in the maintenance and management of personal information to ensure against unauthorized alteration, disclosure, and loss of personal information.
  5. We will respond in good faith to requests from you to confirm, revise, cease using, or delete your personal information.

Specifics are described below.

Purpose of use

Purposes for which personal information may be used by Asahi Kasei Pharma Corporation are described below.

  1. Response to inquiries or requests.
  2. Provision, accumulation, investigation, and study of, and response to, information related to products and services.
  3. Notification of trade shows or other events related to products and services.
  4. Presentation of gifts or rewards won in drawings or competitions.
  5. Inquiry, communication (including distribution of reports), consultation, discussion, study, contracting, placement and receipt of orders, shipment, invoicing, receipt of payment, remittance of payment, and management of credits and debts in relation to commercial transactions, Responsible Care, investor relations, financial transactions, and pension-fund management.
  6. Investigation and study of, and response to, circumstances of use of products and services and needs related thereto.
  7. Management of entrance and egress of persons and vehicles entering Asahi Kasei Pharma Corporation facilities.
  8. Liaison with communities where Asahi Kasei Pharma Corporation facilities are located.
  9. Notification and reporting to governmental agencies, municipal offices, and public bodies.
  10. In our business activities of manufacturing, marketing, research, and development of pharmaceuticals and health care-related products, we use personal information in medical databases managed and operated by Nihon Ultmarc Inc. These medical databases are shared among other health care-related companies (member companies) such as pharmaceutical manufacturers, medical product distributors, and medical device manufacturers. To maintain the accuracy of the databases, member companies including Asahi Kasei Pharma Corporation provide updated information (additions, revisions, and deletions) to Nihon Ultmarc Inc. and work together to keep the databases up to date. Purposes for which personal information from these databases may be used by us are as described below.
    • Provision, collection, and conveyance of information related to the appropriate use of our products.
    • Provision and collection of information related to the quality, safety, or efficacy of our products.
    • Implementation or support of medical affairs activities such as conferences/symposiums and surveys/research in the field of medicine.
    • Provision and collection of medical information and medical affairs information.
    • Solicitation of participation in, and implementation of, development, clinical studies, post-marketing surveillance, and usage surveys of our products.
    • Provision and collection of information related to our products.
    • Investigation of pharmaceutical product use and user needs.
    • Identification of health care providers using our products and establishment of means of contact with such health care providers.
    • Notification and reporting to governmental agencies and public bodies.

Shared use

Asahi Kasei Pharma Corporation may share personal data with Asahi Kasei Group companies as shown below.

Information subject to shared use Purpose of shared use Responsible party
Names and contact information held by General Affairs of Asahi Kasei Pharma Corporation Appropriate response to inquiries and requests General Manager of General Affairs, Asahi Kasei Pharma Corporation
Names and contact information held by Accounting of Asahi Kasei Pharma Corporation Management of credits and debts, handling payments General Manager of Accounting, Asahi Kasei Pharma Corporation
Names and contact information held by General Affairs of Asahi Kasei Corporation Appropriate response to inquiries and requests Senior General Manager of General Affairs, Asahi Kasei Corporation
Names and contact information held by Corporate Procurement & Logistics of Asahi Kasei Corporation Execution of duties related to procurement Senior General Manager of Corporate Procurement & Logistics, Asahi Kasei Corporation
Names and contact information held by Corporate Accounting & Control and Corporate Finance of Asahi Kasei Corporation Management of credits and debts, handling payments Senior General Manager of Corporate Accounting & Control and Senior General Manager of Corporate Finance, Asahi Kasei Corporation

Disclosure to third parties

In cases where it becomes necessary to disclose personal information to subcontractors in the course of outsourcing, Asahi Kasei Pharma Corporation concludes agreements with the subcontracted firms requiring that such personal information is handled in accordance with this policy. The handling of personal information by subcontracted firms is monitored and supervised to ensure compliance.

The only other cases where personal information is disclosed to third parties are described below.

  1. If we have your prior approval to do so.
  2. If the possibility of such disclosure was clearly indicated at the time personal information was received.
  3. If appropriate response to an inquiry or request necessitates disclosure to another Asahi Kasei Group company.
  4. If information in a form which precludes personal identification is disclosed for statistical analysis.
  5. If merger, business separation, or business transfer necessitates disclosure for the succession of operations.
  6. If required by law or regulation.
  7. If necessitated for the protection of a person’s life, health, or assets, and we are unable to obtain your prior approval.
  8. If required in the course of cooperation with governmental authorities and obtaining your prior approval would impede the authorities in the execution of their duties.

Personal information inquiries

  1. Confirmation
    For your examination and confirmation, you may request that we disclose to you the retained personal data of yours which we hold. Upon verifying that the person making such a request is the person for whom disclosure is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent.
  2. Correction, revision
    You may request that we correct or revise the retained personal data of yours which we hold. Upon verifying that the identity of the person making such a request is the person for whom correction or revision is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent if the data we hold is inaccurate.
  3. Cessation of use, deletion

    You may request that we cease using or delete the retained personal data of yours which we hold. Upon verifying that the identity of the person making such a request is the person for whom cessation of use or deletion is being requested or a duly authorized proxy thereof, we will respond in a reasonable time and to a reasonable extent.

    Please note that the cessation of use or deletion of part or all of your personal information may prevent us from providing you with certain services. Please also note that relevant regulations provide that we may decline to fulfill such a request in certain cases.

  4. How to contact us
    Requests for confirmation, correction, revision, cessation of use, or deletion of retained personal data may be made through the Contact Us e-mail inquiry form, by fax to +81-(0)3-3296-3680, or by post to Asahi Kasei Pharma Corporation, General Affairs, 1-105 Kanda Jinbocho, Chiyoda-ku, Tokyo 101-8101, Japan.
  5. Handling fee
    Costs which we incur to fulfill a request for confirmation, correction, revision, cessation of use, or deletion of retained personal data may be charged to you or your proxy as a handling fee.

This website

  1. Security precautions
    Reasonable and appropriate security measures are employed in the maintenance and management of personal information in order to ensure against risks such as unauthorized access, loss, damage, alteration, and disclosure. To ensure that personal information is managed appropriately, personnel responsible for managing personal information are designated at each business unit which receives personal information, and all relevant personnel are thoroughly familiarized with the company-wide information security regulations.
  2. Information collected automatically
    No personally identifiable information (e.g. name, address, phone no., e-mail address) is collected automatically when you access this website. We do collect anonymous information related to site usage for aggregate analysis to improve the site. This anonymous information includes a log of which pages you viewed, and the domain name of the website (e.g. a search site) from which you accessed this website.
  3. Cookies

    Some parts of this website use cookies (a standard form of data stored on the user’s computer) to better serve you with more tailored service when you return to the website. The cookies do not enable us to identify you personally, and the gathered information is used only for the purpose of improving our services. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not, or you can set your browser to turn cookies off. If you do so, however, some services provided in this site may not function properly.

    This website also may use Google Analytics to log and analyze usage for the purpose of improving our services. Google Analytics uses cookies which do not enable users to be identified personally. For further information about cookies from Google Analytics, please refer to the Privacy Policy and Terms of Service of Google Inc.

  4. Applicability of privacy policy

    This privacy policy applies to Asahi Kasei Pharma Corporation and its subsidiaries. However, subsidiaries of Asahi Kasei Pharma Corporation may have separate privacy policies which apply specifically to their respective websites or sections of this website.

    We are not responsible for the privacy practices of other websites to which links may be included in this website. Please refer to the privacy policies of those websites separately.

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